The questions we’re asked

Yes. An extra-strength reread, with our most precise model, reads cursive writing in the common European languages and the Latin, Cyrillic and Greek alphabets. As with any transcription, check a proper name against the photo, which stays displayed next to the text. What it reads.

The European languages — German, French, English, Italian, Spanish, Dutch, Latin, Russian and others — in the Latin, Cyrillic and Greek alphabets, are transcribed in their own language and translated into yours.

From a few minutes to 24 hours: transcription and translation are queued and processed in batches. Once the upload is finished, you can close the tab; pages appear as they’re done.

Excellent on a sharp photo: on typewritten and printed text, mistakes are rare and mostly affect numbers and proper names; manuscript, read by an extra-strength reread, gives a high-quality text. A blurred or shadowed photo lowers accuracy. The free trial exists so you can judge on your own pages, not on ours. How to check.

Yes: the free account transcribes and translates 100 pages with AI, kept for a year, with no bank card, and free transcription on your computer reads sharp print without using credits. The free options.

A fingerprint is computed in your browser before upload: a file already online isn’t sent again. Redepositing a whole folder after an interruption doesn’t create any duplicates.

It goes to the bin, with its text and annotations, and is restored in one click within seven days. After that it’s erased — or immediately if you empty the bin. While it’s there, it still counts among your kept pages. Once erased, its text stays kept until your subscription’s renewal date: redeposit the same photo, and it finds its transcription and translation again without being counted twice.

In France, at OVHcloud: originals in Paris, across three data centres, reading copies on a server in France. Your data.

Yes, at any time, free of charge, in open formats: originals, copies, texts, translations, metadata. It’s written into the terms of sale.

No. A recent browser is enough; straightening pages happens inside it, no extension needed.

A transcribed page costs 2 credits, 3 with translation; at maximum quality, 10, or 11 with translation. Each plan brings its credits every year and keeps everything already transcribed and searchable, up to its page limit; unused credits carry over as long as the subscription is renewed. Essential: €39.99 incl. VAT, 5,000 credits, 10,000 pages kept; Standard: €69.99 incl. VAT, 10,000 credits, 20,000 pages; Expert: €99.99 incl. VAT, 20,000 credits, 40,000 pages.

You add credits in packs, with no expiry date: 5,000 for €24.99 incl. VAT, up to 80,000 for €264.99 incl. VAT. To keep more pages than your plan allows, the storage extension costs €10 incl. VAT a year per 10,000 pages. Your renewal date doesn’t move; the simulator tells you which offer to take.

No. It’s the plan for a first fonds — 5,000 credits a year, enough to transcribe up to 2,500 pages, 10,000 pages kept — and nobody will ask you for a student card. Beyond that, it’s Standard or Expert.

A deposited photo is a page, whether it shows one page or an open book, and it counts from the moment it’s deposited; its transcription and translation are included. Duplicates are set aside at deposit. A page deleted within the 7 days after it was deposited, before being transcribed, is cancelled: it doesn’t count. Deposit the whole box, set aside covers, blank versos and failed shots, then start transcription. After that, or once transcribed, emptying it from the bin gives back a quarter of a page to your plan. A photo over 10 MB counts as two pages of space (15 MB at most), and the upload tells you so.

By bank card, Apple Pay or Google Pay; a lab or a funded project can also pay by bank transfer. Every payment comes with an invoice, which you download from your Account page. Pricing questions.

Yes: an individual licence lets you invite up to 4 people as readers, who read, search and export without changing anything. To upload as a group, you need a Laboratory or a Funded project.

Each paid account brings the team 40,000 pages and 80,000 credits a year. A member whose account the team pays for uses their share, set by the lead; team collections use what hasn’t been handed out. A Funded project works the same way, with unlimited members. The details.

If the team pays for your account, your plan is frozen: days, credits and packs are set aside, and come back to you as they were when you leave. The details.

Prices are shown inclusive of all taxes, Laboratory (€300 incl. VAT per account per year) and Funded project (from €990 incl. VAT) included: VAT does not apply (art. 293 B of the French tax code). A lab or an institution receives an invoice for the same amount.